1) How does the Technical Visit work and what’s included?

It’s a professional on-site assessment. A certified CNG Contracting technician inspects the work area, takes measurements and photos, checks access, safety, and any constraints (power, water, ventilation), and discusses your goals, style, and finishes. You’ll receive a detailed proposal with a clearly defined scope, timeline, and material options. Even if you choose not to proceed, you keep the written findings and recommendations.

2) How quickly will my booking be confirmed and when can you come?

We typically confirm within 2 business hours by email or phone with the earliest available time window. For urgent issues, we try to offer same day response when scheduling and scope allow. Larger jobs may require material lead times if so, we coordinate the earliest visit that avoids delays once on site.

3) How do you price projects and what does “fixed price” mean?

After the assessment we define a clear scope of work (tasks, inclusions, timeline, and material assumptions). Your quote reflects that scope as a fixed price it won’t change unless you approve a scope change or we uncover a hidden condition that wasn’t visible during inspection (e.g., concealed rot). Any change is documented with photos and options before proceeding.

4) What cleanliness and protection standards do you follow?

We protect floors and high-traffic areas, isolate dust where needed, and remove debris at the end of the day. We aim to minimize disruption to your routine. At handover, we complete a quality checklist and, when appropriate, share before-and-after photos for your records.

5) Are materials included, or do I need to purchase them?

For services labeled “materials included”, standard consumables and parts are covered. For custom work (e.g., built-ins), we can price both CNG-supplied materials and client-supplied materials. We’ll specify makes, quantities, and compatibility to ensure durability and code compliance.

6) Can I reschedule or cancel my appointment?

Yes. Rescheduling with at least 48 hours’ notice is free. Short-notice cancellations may incur a coordination fee. If weather or health/safety concerns arise, we prioritize safety and offer the closest new slot available.

7) What warranty do you provide and how is after-service handled?

We provide a 2-year workmanship warranty. If something isn’t right, we’ll diagnose and correct it promptly. For support, email handyman-pro@cngcontracting.comor call (647) 669-7346; we’ll schedule a follow-up, document findings, and complete the corrective work.

8) Do you serve commercial properties or work with property managers?

Yes. We offer maintenance plans, priority response, standardized task catalogs, and consolidated invoicing for offices, retail, and multi-unit buildings. Ask about SLAs and reporting if you manage multiple locations.

9) Can you advise on accessibility upgrades for seniors or people with reduced mobility?

Absolutely. We design and install grab bars, threshold ramps, wider doorways, anti-slip flooring, walk-in shower rails, and more. We assess reach, transfer zones, and path-of-travel to reduce fall risk and increase independence. We’ll explain pros/cons, maintenance, and lifespan of each option.

10) Which areas do you cover and how do you handle travel outside the GTA core?

We cover Toronto (all boroughs), Mississauga, Brampton, Hamilton, Oakville, Burlington, Vaughan, Richmond Hill, Markham, Oshawa, Milton, Guelph, Cambridge, Kitchener, Waterloo, London, Barrie, St. Catharines / Niagara and more. Our system assigns the nearest crew and accounts for travel to meet the agreed time window.

Brick Pointing & Masonry Joint Sealing in Kitchener

SCHEDULE AN INSPECTION

Request your technical visit.

Tell us what you need and a certified specialist will visit you to evaluate your project and give you a real quote the same day.

WHY DO I NEED A TECHNICAL VISIT?

1
Real diagnosis in your home. A technician evaluates materials, measurements, access, and local regulations.
2
Visit fee eligibility. Your project may be eligible to have the technical visit fee deducted from the final invoice.
3
No commitment if you don’t approve the quote. If you don’t accept the quote after the visit, there is no obligation to proceed.

Certified technicians — licensed & insured
Real quote — same day as the visit
No surprises — no hidden costs

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Paying the technical visit fee reserves the technical visit date after successful payment and CNG confirmation. This payment covers the visit only, not the full project work.

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Brick Pointing & Masonry Joint Sealing in Kitchener

A small brick pointing or masonry joint sealing job can become a bigger repair issue when loose material, damaged surfaces, worn sealant, awkward access, or unfinished work are ignored. For Kitchener homes, including heritage properties, post-war bungalows, and newer suburban houses, we look at the actual surface, parts, measurements, and access before recommending the next step.

This service is a good fit when joints, gaps, or seams need attention before the issue gets worse, before listing a home, or prior to another project. A technical visit helps confirm what is possible, what should be handled first, and whether the work area is ready for repair or sealing.

What We Can Help With

Old caulk and failed silicone seams

Tub edges, shower corners, sink rims, and countertop joints

Window gaps and door gaps

Concrete joints and masonry joints

Loose sealant, cracked caulk, dirty edges, and adhesion concerns

Homes in areas such as Downtown Kitchener, Stanley Park, Forest Heights, and Doon can vary widely in age and construction, so the condition of the material matters as much as the visible gap.

Why the Technical Visit Matters

Every property is different. Material condition, access, fit, measurements, hardware, moisture exposure, and nearby finished surfaces can change how the work should be handled. During the visit, the technician reviews the work area, checks access and clearance, confirms materials and measurements, and explains the needed scope in plain language.

The quote is finalized only after site conditions, access, materials, measurements, and the expected scope are checked. This helps avoid assumptions and gives you a clear path for old seal removal, joint preparation, new seal application, finish cleanup, curing time, and protection of nearby surfaces.

What Our Brick Pointing & Masonry Joint Sealing Service Covers

We keep the process clear so you know what is checked, prepared, and handled.

Old Seal Removal

We remove failed silicone, cracked caulk, dirty edges, and loose sealant affecting masonry joint sealing.

Joint Preparation

Joints are cleaned, dried, sized, and checked for backer rod and proper adhesion surfaces.

New Seal Application

Sealant is applied where appropriate around windows, doors, exterior gaps, concrete joints, and masonry joints.

Finish And Protection

Bead lines are smoothed, edges cleaned, and curing or moisture exposure timing is explained.

Condition Check

We review old caulk, silicone seams, tub edges, and related surfaces needing attention.

Access Review

Access, clearance, nearby finishes, and work area limits are checked before the scope is confirmed.

Sandra L.

3 months ago

Excellent work, friendly staff, respectful. If you want a job done right at a fair price, this is the company to call!😇

Kyle C.

Long story short: great job 👍 So, my bathroom mirror/cabinet door has been sagging on one side more and more ever since I moved in years ago. One past repair job seemed to just be delaying the inevitable. Samuel showed up on time, showed me why those hinges weren't working (you can see weird extra screws in the “before” pic), added a securing plate to compensate for the mount not being strong enough on its own, and even filled in an unrelated gap in the bathroom caulking I hadn't noticed. Works perfectly now. Highly recommended!

Chito W.

4 months ago

Great organization to work with, very good communication and clarity on the work to be performed. Very happy with the work done

Syed A.

5 months ago

I needed the PVC window sill ledge on my condo repaired. After trying multiple different contractors, nobody was willing to take on the job, but CNG was able to diagnose the issue and work required same day that I called and scheduled a technician (Samuel) who came promptly, took measurements, gave me multiple good options for repairs without being pushy or upselling and completed the work same day. Excellent service and great staff. Highly recommend for any home repair or renovation needs

Sethu S.

6 months ago

I’ve worked with CNG Contracting on several commercial inspections, and they’ve been outstanding from start to finish.
The entire experience was professional, organized, and very educational. The inspection reports were clear, detailed, and easy to follow — not just technical data, but practical information that actually helps you make confident decisions.

Claudio arrived right on time, and was extremely knowledgeable, he took the time to explain every part of the process. After the inspection, he personally walked me through all the photos and videos, breaking down each finding so I could fully understand what I was looking at. That extra step made a big difference.

The detailed report I received afterward became more than just paperwork — it turned into a valuable guide I can use as a reference for my commercial project.
It gave me full clarity on what to expect and how to plan each stage, from the first step to the last.

I truly appreciate the transparency, care, and expertise that CNG Contracting brings to their work.
It’s rare to find a company that combines professionalism with genuine customer care and integrity like this.

I’d absolutely recommend them to anyone looking for a thorough, honest, and reliable inspection or construction service

Mini

8 months ago

We hired CNG Contracting for a full home and basement renovation of our bungalow, which included disability-friendly access, new electrical throughout the house, new water lines from the city to the house, and new sewage lines to the city main connections. The project started on January 1st and was completed on March 20th, right on schedule.
From the initial planning and design to the final inspection and handover, Claudio and his team were professional, responsive, and easy to work with. They took the time to understand our needs and answered every question clearly. Most importantly, he was patient and helped complete the details to claim the appropriate disability rebates and refunds.
We know that no renovation is ever perfect, but what truly sets CNG Contracting apart is how quickly and effectively they handled every challenge that came up. Every concern was addressed immediately and with care.
Our new basement (with wet bar and rental-ready rough-ins) and main floor kitchen, staircase, and added powder room turned out beautifully and exactly where we needed them, as we envisioned.
Even after completion, when minor attention was needed, Claudio personally followed up right away and ensured everything was taken care of with his team.
We confidently give CNG Contracting 5 stars and recommend them to anyone looking for a serious, dependable contractor who stands behind their work and truly protects your investment.

divya S.

2 years ago

CNG Contracting exceeded all expectations with their stellar service, and Claudio was an absolute pleasure to work with throughout the entire process. From the initial consultation to the final touches, Claudio ensured that every aspect of the project was meticulously executed. His attention to detail in ensuring that everything was perfected to our satisfaction.

The neat finish of the basement renovation speaks volumes on dedication of CNG Contracting. Claudio's commitment truly shone through as he worked tirelessly to transform our basement into a functional and aesthetically pleasing space. He communicated effectively and transparently at every stage, making the entire experience smooth and stress-free.

Thanks to Claudio's expertise and the level of professionalism by CNG Contracting team is truly commendable, and we couldn't be happier with the results. If you're looking for top-notch contracting services with a personal touch, look no further than CNG Contracting and Claudio.

Aisha I

4 years ago

CNG Contracting! Claudio did an amazing job with our condo reno! He worked with us to ensure we were satisfied with every single detail. Giving us choices based on our budget. He was honest (with what needs to be done and not), patient, reliable and made our vision a reality!
His use of tech was also very impressive and helpful with 3D designs, online process for cost tracking, progress pictures and payment approval etc. He has changed our expectations from contractors!

Monday	7 AM – 5 PM
Tuesday	7 AM – 5 PM
Wednesday	7 AM – 5 PM
Thursday	7 AM – 5 PM
Friday	7 AM – 5 PM
Saturday	9 AM – 5 PM
Sunday	Closed

Brick Pointing & Masonry Joint Sealing in Kitchener

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